PMGT1852: Communications and Stakeholder Management (2017 - Semester 2)
| Unit: | PMGT1852: Facilitation and Stakeholder Engagement (6 CP) |
| Mode: | Normal-Day |
| On Offer: | Yes |
| Level: | Junior |
| Faculty/School: | School of Project Management |
| Unit Coordinator/s: |
Dr Chung, Kenneth
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| Session options: | Semester 2 |
| Versions for this Unit: |
| Campus: | Camperdown/Darlington |
| Pre-Requisites: | None. |
| Brief Handbook Description: | Effective stakeholder management and communication play a vital role in the success of projects. Project managers and leaders often express that stakeholder management, leadership and communication are often the most sought-after competencies. This unit of study focuses on the process of stakeholder identification; defining their roles and responsibilities; understanding their organisation mission, vision and overall strategic objectives; alignment and prioritisation of specific project needs and requirements; with emphasis on stakeholder engagement/analytic methodologies such as analysing stakeholder influence, reliance, collaboration and stakeholder network analysis. The unit of study will also cover aspects of psychology, emotional intelligence, communication techniques and leadership qualities required for effective performance in project management roles. |
| Assumed Knowledge: | ENGG1850. |
| Lecturer/s: |
Dr Chung, Kenneth
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| Tutor/s: | Julian Fares, Kate Anichenko, Claire Kim | |||||||||||||||
| Timetable: | PMGT1852 Timetable | |||||||||||||||
| Time Commitment: |
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| T&L Activities: | Note on Blended Learning in Lecture: There will be elements of blended learning utilised in this unit of study. This means that there will be times where formal lecture content will be delivered online and students will be asked to review the content before coming to the physical lecture venue. This allows for further discussion of learning content and/or engagement in activities prepared by the lecturer. It also enables the lecturer to focus on topics that most students find difficult and opens up opportunities for guest lecturers to utilise the lecture hours hours. In all these cases, students will be well-informed in advance of the mode(s) of learning required. Note on Tutorials: Tutorials always follow the lecture content of the previous week. E.g. Week 2 tutorials will be based on content covered in Week 1's lecture. |
Attributes listed here represent the key course goals (see Course Map tab) designated for this unit. The list below describes how these attributes are developed through practice in the unit. See Learning Outcomes and Assessment tabs for details of how these attributes are assessed.
| Attribute Development Method | Attribute Developed |
| Initiates and coordinates modeling and analysis of project communication such as social network analysis. Refines models used to improve performance and develops custom models to address unusual situations such as for identifying potential resistance groups, opinion leaders. | Project Methods (Level 1) |
| Initiates and drives development of a productive shared approach to project stakeholder roles and responsibilities and their alignment with project goals and strategy, consistent with relevant principles and practice. | Project Leadership (Level 1) |
| Conveys complex material accurately, informatively and constructively as operational circumstances require. Using state of the art research-based theories and methodologies, students will show thorough understanding of theory and practical context with fluent command of PM parlance. It allows them a systems and networks` perspective on communication of stakeholders and their engagement. | Project Communication (Level 2) |
| Students will discuss professional practice issues of stakeholder management and communications aspects with appropriate reference to PM knowledge sources, in particular PMBoK and case studies. They will seek opportunities to learn from experience, reflecting constructively upon both failures and successes. | Professional Practice (Level 2) |
For explanation of attributes and levels see Project Management Learning Progression Table.
Learning outcomes are the key abilities and knowledge that will be assessed in this unit. They are listed according to the course goal supported by each. See Assessment Tab for details how each outcome is assessed.
Project Methods (Level 1)
4. Develop an understanding of the project stakeholder management process from identification to alignment to analysis.
5. Develop a high-level conceptual understanding of models available for project stakeholder engagement.
6. Develop an operational understanding of stakeholder analysis and the use of applications for analysing stakeholder engagement.
Project Leadership (Level 1)
3. Develop an awareness of psychologically and emotionally intelligent character traits and values for leading and influencing project teams.
Project Communication (Level 2)
2. Understand principles of psychology and its relevance to project communication in both written (essays) and oral forms (oral presentations).
Professional Practice (Level 2)
1. Apply the principles of stakeholder management and communications through case study readings, literature reviews and essay writing.
| Assessment Methods: |
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| Assessment Description: |
* indicates an assessment task which must be repeated if a student misses it due to special consideration. Essay: The essay assessment is due mid-semester and is mainly designed as an assessment for learning. Students are encouraged to engage in a thorough literature review of stakeholder theory, management practice, and analytical techniques/frameworks. They are required to compare, contrast and critically appraise state of the art stakeholder management theory and practice. Excluding abstract, references and bibliography, the essay will have a maximum of 2,000 words. Group Report and Presentation: The topic and detailed instructions for this group report will be provided from week 4 of semester. Students work in groups on a case-study where students will have to identify stakeholders from the case and map out their interactions or influence. Using research-based methodology, students will then analyse and inform the current state of the stakeholder engagement practice - its weaknesses, strengths, risks and opportunities for improvement. In this case study, students will also discuss the psychological aspects of these stakeholder interactions and make recommendations. The presentation will be held in the tutorial sessions of week 12 and 13, while the final report will be due in week 13. Delivery of the presentations may be conducted in video-recorded mode and will be decided by the unit coordinator. Participation: Participation will be assessed in tutorials through the quality of engagement and contribution in tutorial sessions, including tutorial discussions, presentations, Q&A, and other tutorial activities. This point is highly emphasised: mere attendance does not constitute participation. Final Examination: The final examination is an intended assessment of learning of materials covered in the lectures and tutorials throughout the entire semester. There is a minimum requirement that 40% must be achieved in the final exam to pass this unit of study. This requirement is regardless of the sum of your individual marks. Important notes: 1. As part of the assessment process, text matching software such as Turnitin will be used to identify plagiarism and/or be used for providing feedback. As part of the group participation assessment process, collaborative & self-peer evaluation tools (e.g. wikis, SPARK Plus, CATME, etc.) may be used to understand contributions and interactions amongst group members. All written assessments will be submitted online via the Turnitin link available in eLearning. 2. Mark moderation: There may be statistically defensible moderation when combining the marks from each component to ensure consistency of marking between markers, and alignment of final grades with unit outcomes. 3. Late submission of assessments will incur a penalty of 10% per day for up to 7 days starting directly after the cut off time. This means 10% will be deducted even if submitted on the due day but after the cut-off time. After one week, assessments will no longer be marked and receive a 0 mark. IMPORTANT: There may be statistically defensible moderation when combining the marks from each component to ensure consistency of marking between markers, and alignment of final grades with unit outcomes. |
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| Assessment Feedback: | Feedback will be provided on all assessment components (except for the final examination) where possible in a timely manner either in oral or written form. For example, oral feedback will be provided in Presentations and Tutorial discussions (e.g. during reflection exercises & tutorial discussions) and written and/or feedback will be provided for submitted assignments. | ||||||||||||||||||||||||||||||||||||
| Grading: |
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| Policies & Procedures: | See the faculty of Engineering & Information Technologies student policies website for further information: http://sydney.edu.au/engineering/student-policies |
| Prescribed Text/s: |
Note: Students are expected to have a personal copy of all books listed.
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| Recommended Reference/s: |
Note: References are provided for guidance purposes only. Students are advised to consult these books in the university library. Purchase is not required.
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Course Relations
The following is a list of courses which have added this Unit to their structure.
Course Goals
This unit contributes to the achievement of the following course goals:
| Attribute | Practiced | Assessed |
| Project Methods (Level 1) | Yes | 60.5% |
| Project Leadership (Level 1) | Yes | 12.5% |
| Project Communication (Level 2) | Yes | 18.5% |
| Professional Practice (Level 2) | Yes | 8.5% |
These goals are selected from Project Management Learning Progression Table which defines overall goals for courses where this unit is primarily offered. See Project Management Learning Progression Table for details of the attributes and levels to be developed in the course as a whole. Percentage figures alongside each course goal provide a rough indication of their relative weighting in assessment for this unit. Note that not all goals are necessarily part of assessment. Some may be more about practice activity. See Learning outcomes for details of what is assessed in relation to each goal and Assessment for details of how the outcome is assessed. See Attributes for details of practice provided for each goal.
