Note: This unit version is currently under review and is subject to change!

INFO3333: Computing 3 Management (2019 - Semester 1)

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Unit: INFO3333: Computing 3 Management (6 CP)
Mode: Normal-Day
On Offer: Yes
Level: Senior
Faculty/School: School of Computer Science
Unit Coordinator/s: Prof Fekete, Alan
Session options: Semester 1
Versions for this Unit:
Campus: Camperdown/Darlington
Pre-Requisites: None.
Prohibitions: INFO3402.
Brief Handbook Description: This unit teaches students vital skills for an effective professional career: preparing them to eventually be a leader, who ensures that others achieve high-quality outcomes. Building on experiences from earlier units (that covered working in a team, agile development practices, paying attention to needs and characteristics of users, and the value of data) this unit teaches students key concepts needed as a manager, or when working with managers. The focus includes managing projects, managing services, and ensuring governance.
Assumed Knowledge: None.
Lecturer/s: Dr Stern, Andrea
Prof Fekete, Alan
Timetable: INFO3333 Timetable
Time Commitment:
# Activity Name Hours per Week Sessions per Week Weeks per Semester
1 Lecture 2.00 1 13
2 Laboratory 2.00 1 13
3 Project Work - own time 4.00 13
4 Independent Study 3.00 13

Learning outcomes are the key abilities and knowledge that will be assessed in this unit. They are listed according to the course goal supported by each. See Assessment Tab for details how each outcome is assessed.

(8) Professional Effectiveness and Ethical Conduct (Level 3)
1. Reflect on, and assess, own skills and attributes to develop an initial professional development plan and develop leadership skills.
2. Explain and exemplify the principles and practices of leadership in an IT project
3. Explain and give examples of the role of governance, compliance, and ethics in IT activities in organisational, social, and legal contexts as well as in individual professional conduct
(7) Project and Team Skills (Level 3)
4. Use project management tools and techniques to develop a project plan
5. Negotiate and evaluate team responsibilities and team processes with respect to the various points of view of team members and of clients.
(6) Communication and Inquiry/ Research (Level 3)
6. Use oral and written communication skills in discussions, presentations, and reports
(2) Engineering/ IT Specialisation (Level 3)
7. Evaluate the appropriateness of different project management techniques, including PMBOK and Agile, for IT projects of different types and scale
8. Clarify IT system and service requirements to determine needs, formulate library queries, locate digital and other sources, evaluate their reliability, and extract and synthesise relevant content; write short essays which relate principles and concepts to case studies.
9. Describe the structure and role of relevant frameworks and standards such as PMBOK, Agile, COBIT, ITIL, ISO/IEC 20000, CMMI
10. Explain the principles and processes of IT project management, service management, governance, and how they manage quality and performance
Assessment Methods:
# Name Group Weight Due Week Outcomes
1 Professional Development Plan, Review No 2.00 Multiple Weeks 1,
2 Weekly Tutorial Quiz No 10.00 Multiple Weeks 2, 3, 4, 7, 9, 10,
3 Group project (project plan progress submissions Yes 0.00 Multiple Weeks 1, 4, 5, 6,
4 Group project (progress oral presentation) Yes 0.00 Week 6 4, 5, 6,
5 Group project (oral presentation) Yes 5.00 Week 10 4, 5, 6,
6 Group project (project report) Yes 13.00 Week 10 4, 5, 6,
7 Group project (individual analysis, reflection) No 5.00 Week 10 1, 2, 6, 7,
8 Group project (team processes) Yes 5.00 Multiple Weeks 5,
9 Service management report (draft) No 0.00 Week 11 2, 3, 6, 8, 9, 10,
10 Service management report (final) No 10.00 Week 13 2, 3, 6, 8, 9, 10,
11 Exam No 50.00 Exam Period 2, 3, 4, 7, 8, 9, 10,
Assessment Description: Professional Development Planning: Structured self-assessment and planning processes. Students will complete this initially in Week 4 and review, reflect and update the planning for Week 11

Weekly Quizzes: To test understanding of concepts and give early feedback of the student’s learning. These will run weekly in tutorial sessions. [These tasks cannot be accepted late, nor can the due date be extended. In case of approved special consideration or academic plans, the mark can be replaced by scores from other assessments.]

Group Project: A group project that requires students to assess their teams, plan an IT project and report on this; comprising

*Project Plan: Written report detailing and justifying the project planned by the group. One report per group

*Oral Presentation: A presentation of the group project plan [These tasks cannot be accepted late, nor can the due date be extended. In case of approved special consideration or academic plans, the mark can be replaced by scores from other assessments.]

*Team Processes: A profile and capability assessment of all members; descriptions of their roles and responsibilities and a (confidential) review of individual and team contribution. This also includes activities such as weekly progress reports, record of meetings, team health check etc. [These tasks cannot be accepted late, nor can the due date be extended. In case of approved special consideration or academic plans, the mark can be replaced by scores from other assessments.]

*Individual in depth analysis and reflection: Each group member selects a unique aspect of the project and reports in depth on this facet, and then reflects on their group project.

Service Management Report: Each student writes recommendations on an area of service management related to their project

Exam: Written exam

Except for tasks where late work is not accepted at all, as noted above, late submission of a progressive assessment (up to 10 days late) will attract a penalty of 5 percent of the available mark, for each calendar day after the due date. Work that is not submitted within 10 calendar days will receive a mark of zero.
Grading:
Grade Type Description
Standards Based Assessment Final grades in this unit are awarded at levels of HD for High Distinction, DI (previously D) for Distinction, CR for Credit, PS (previously P) for Pass and FA (previously F) for Fail as defined by University of Sydney Assessment Policy. Details of the Assessment Policy are available on the Policies website at http://sydney.edu.au/policies . Standards for grades in individual assessment tasks and the summative method for obtaining a final mark in the unit will be set out in a marking guide supplied by the unit coordinator.
Minimum Pass Requirement It is a policy of the School of Computer Science that in order to pass this unit, a student must achieve at least 40% in the written examination. For subjects without a final exam, the 40% minimum requirement applies to the corresponding major assessment component specified by the lecturer. A student must also achieve an overall final mark of 50 or more. Any student not meeting these requirements may be given a maximum final mark of no more than 45 regardless of their average.
Policies & Procedures: IMPORTANT: School policy relating to Academic Dishonesty and Plagiarism.

In assessing a piece of submitted work, the School of Computer Science may reproduce it entirely, may provide a copy to another member of faculty, and/or to an external plagiarism checking service or in-house computer program and may also maintain a copy of the assignment for future checking purposes and/or allow an external service to do so.

Other policies

See the policies page of the faculty website at http://sydney.edu.au/engineering/student-policies/ for information regarding university policies and local provisions and procedures within the Faculty of Engineering and Information Technologies.
Recommended Reference/s: Note: References are provided for guidance purposes only. Students are advised to consult these books in the university library. Purchase is not required.

Note that the "Weeks" referred to in this Schedule are those of the official university semester calendar https://web.timetable.usyd.edu.au/calendar.jsp

Week Description
Week 1 Administration; IT services lifecycle (ITIL); introduce case study
Week 2 IT services lifecycle: IT Projects (Design and Transition)
Week 3 Managing IT project requirements and scope
Week 4 Managing IT project risk
Week 5 Managing IT project time, cost, quality (and the tradeoffs)
Week 6 Managing IT project stakeholders and communication
Assessment Due: Group project (progress oral presentation)
Week 7 IT services lifecycle: managing capacity, availability, continuity, knowledge, and change
Week 8 Public holiday (no lecture)
Week 9 IT services lifecycle: operation of completed project as a service
Week 10 IT services lifecycle: continuous service improvement and CMMI
Assessment Due: Group project (oral presentation)
Assessment Due: Group project (project report)
Assessment Due: Group project (individual analysis, reflection)
Week 11 Strategic alignment and IT governance (COBIT)
Assessment Due: Service management report (draft)
Week 12 DevOps and Continuous Integration
Week 13 Review of semester; Exam review
Assessment Due: Service management report (final)
Exam Period Assessment Due: Exam

Course Relations

The following is a list of courses which have added this Unit to their structure.

Course Year(s) Offered
Bachelor of Advanced Computing/Bachelor of Commerce 2018, 2019
Bachelor of Advanced Computing/Bachelor of Science 2018, 2019
Bachelor of Advanced Computing/Bachelor of Science (Health) 2018, 2019
Bachelor of Advanced Computing/Bachelor of Science (Medical Science) 2018, 2019
Bachelor of Advanced Computing (Computational Data Science) 2018, 2019
Bachelor of Advanced Computing (Computer Science Major) 2018, 2019
Bachelor of Advanced Computing (Information Systems Major) 2018, 2019
Bachelor of Advanced Computing (Software Development) 2018, 2019
Bachelor of Computer Science and Technology 2017, 2016
Bachelor of Computer Science and Technology (Advanced) 2017, 2016
Software 2017, 2016
Software / Arts 2017, 2016
Software / Commerce 2017, 2016
Software / Medical Science 2017, 2016
Software / Music Studies 2017, 2016
Software / Project Management 2017, 2016
Software / Science 2017, 2016
Software / Law 2017, 2016
Bachelor of Information Technology 2017, 2015, 2016
Bachelor of Information Technology/Bachelor of Arts 2017, 2015, 2016
Bachelor of Information Technology/Bachelor of Commerce 2017, 2015, 2016
Bachelor of Information Technology/Bachelor of Medical Science 2017, 2016
Bachelor of Information Technology/Bachelor of Science 2017, 2015, 2016
Bachelor of Information Technology/Bachelor of Laws 2017, 2015, 2016
Bachelor of Computer Science & Tech. Mid-Year 2016, 2017

Course Goals

This unit contributes to the achievement of the following course goals:

Attribute Practiced Assessed
(8) Professional Effectiveness and Ethical Conduct (Level 3) No 22%
(7) Project and Team Skills (Level 3) No 22.6%
(6) Communication and Inquiry/ Research (Level 3) No 9.4%
(2) Engineering/ IT Specialisation (Level 3) No 46%

These goals are selected from Engineering & IT Graduate Outcomes Table 2018 which defines overall goals for courses where this unit is primarily offered. See Engineering & IT Graduate Outcomes Table 2018 for details of the attributes and levels to be developed in the course as a whole. Percentage figures alongside each course goal provide a rough indication of their relative weighting in assessment for this unit. Note that not all goals are necessarily part of assessment. Some may be more about practice activity. See Learning outcomes for details of what is assessed in relation to each goal and Assessment for details of how the outcome is assessed. See Attributes for details of practice provided for each goal.