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ISYS5070: Change Management in IT (2019 - Summer Main)

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Unit: ISYS5070: Change Management in IT (6 CP)
Mode: Block Mode
On Offer: Yes
Level: Postgraduate
Faculty/School: School of Computer Science
Unit Coordinator/s: Dr Kuan, Kevin
Session options: Summer Main, Int July
Versions for this Unit:
Site(s) for this Unit: http://learn-on-line.ce.usyd.edu.au
Campus: Camperdown/Darlington
Pre-Requisites: None.
Brief Handbook Description: This unit of study presents the leading edge of research and practice in change management and focuses on theories, frameworks and perspectives that can guide your work as a change agent in the IT industries. The unit will cover a range of approaches, methods, interventions and tools that can be used to successfully manage change projects that relate to the implementation of new technologies.

The globalisation of markets and industries, accelerating technological innovations and the need of companies to remain at the forefront of technological developments in an increasingly competitive, globalised industry have resulted in a significant increase in the speed, magnitude, and unpredictability of technological and organisational change over the last decades. Companies who have the competencies required to navigate change and overcome the inevitable obstacles to success gain a much-needed competitive edge in the marketplace. Increased globalization, economic rationalism, environmental dynamics and technological changes mean that companies, more than ever before, need to be highly flexible and adaptable to survive and thrive. Yet, a large percentage of IT projects fail to achieve the intended objectives, go over time or over budget. The capability to successfully manage organisational and technological change has become a core competency for IT professionals, business leaders and project managers.

This unit has been specifically developed for IT professionals, project managers, and senior managers to equip them with the knowledge and tools needed to ensure that IT projects remain on track to achieving the intended objectives on time and on budget. The course presents the key theories, concepts and findings in the context of academic research and change management practice. The objective is to allow participants to critically assess academic theories and methodological practice and devise interventions and actions that allow the successful management of IT initiatives.
Assumed Knowledge: The unit is expected to be taken after the following related units INFO6007 Project Management in IT and COMP5206 Information Technologies and Systems.
Timetable: ISYS5070 Timetable
Time Commitment:
# Activity Name Hours per Week Sessions per Week Weeks per Semester
1 Lecture 6.00 2 3
2 Tutorial 6.00 2 3
3 Presentation 3.00 1 1
4 Project Work - own time 6.00 3
5 Independent Study 6.00 3

Attributes listed here represent the key course goals (see Course Map tab) designated for this unit. The list below describes how these attributes are developed through practice in the unit. See Learning Outcomes and Assessment tabs for details of how these attributes are assessed.

Attribute Development Method Attribute Developed
Explore tools/methodologies in sufficient detail to systemcially design and selectively choose the interventions and actions required to ensure that IT projects remain on track to achieving the intended outcomes. Information Seeking (Level 4)
Articulate theories on change management and critically assess the underlying assumptions that drive the choice of interventions, tools and methodologies. Communication (Level 4)
Students are guided throughout the complete set of lectures, tutorials, assignments and readings to appreciate, and have a working awareness of the most relevant issues in the exercise and practice of their professional lives within the field of Change Management in general as well as specific issuse to the IT proejcts implemenations. Professional Conduct (Level 4)
Use group work and action learning to examine and strengthen your skills and competencies and develop approaches to managing change in large scale IT projects Project and Team Skills (Level 4)

For explanation of attributes and levels see Engineering & IT Graduate Outcomes Table 2018.

Learning outcomes are the key abilities and knowledge that will be assessed in this unit. They are listed according to the course goal supported by each. See Assessment Tab for details how each outcome is assessed.

Project and Team Skills (Level 4)
1. Use group work and action learning to examine and strengthen your skills and competencies and develop your approach to managing change in large scale IT projects.
Professional Conduct (Level 4)
2. Demonstrate an understanding of the wider issues that are involved in the accomplishment of a successful professional IT practice during change.
3. Develop the ability to analyse change processes at the level of the organisation, business unit, and team/ individual involved in and affected by change.
Communication (Level 4)
4. Articulate theories on change management and critically assess the underlying assumptions that drive the choice of interventions, tools and methodologies.
Information Seeking (Level 4)
5. Explore tools/methodologies in sufficient detail to systemcially design and selectively choose the interventions and actions required to ensure that IT projects remain on track to achieving the intended outcomes.
Assessment Methods:
# Name Group Weight Due Week Outcomes
1 Participation No 20.00 Multiple Weeks 1, 2, 3, 4, 5,
2 Team Assignment Yes 20.00 Week 3 1, 2, 3, 4, 5,
3 Peer Assessment No 10.00 Week 3 2, 3, 4, 5,
4 Team Presentation Yes 20.00 Week 3 1, 2, 3, 4, 5,
5 Final Exam No 30.00 Week 4 2, 3, 4,
Assessment Description: The assessment will be based partially on participation in discussion, and largely on a small group report covering a case study of a change project of the group`s choice.
Grading:
Grade Type Description
Standards Based Assessment Final grades in this unit are awarded at levels of HD for High Distinction, DI (previously D) for Distinction, CR for Credit, PS (previously P) for Pass and FA (previously F) for Fail as defined by University of Sydney Assessment Policy. Details of the Assessment Policy are available on the Policies website at http://sydney.edu.au/policies . Standards for grades in individual assessment tasks and the summative method for obtaining a final mark in the unit will be set out in a marking guide supplied by the unit coordinator.
Minimum Pass Requirement It is a policy of the School of Computer Science that in order to pass this unit, a student must achieve at least 40% in the written examination. For subjects without a final exam, the 40% minimum requirement applies to the corresponding major assessment component specified by the lecturer. A student must also achieve an overall final mark of 50 or more. Any student not meeting these requirements may be given a maximum final mark of no more than 45 regardless of their average.
Policies & Procedures: IMPORTANT: School policy relating to Academic Dishonesty and Plagiarism.

In assessing a piece of submitted work, the School of Computer Science may reproduce it entirely, may provide a copy to another member of faculty, and/or to an external plagiarism checking service or in-house computer program and may also maintain a copy of the assignment for future checking purposes and/or allow an external service to do so.

Other policies

See the policies page of the faculty website at http://sydney.edu.au/engineering/student-policies/ for information regarding university policies and local provisions and procedures within the Faculty of Engineering and Information Technologies.
Online Course Content: http://learn-on-line.ce.usyd.edu.au

Note that the "Weeks" referred to in this Schedule are those of the official university semester calendar https://web.timetable.usyd.edu.au/calendar.jsp

Week Description
Week 1 Days 1 & 2 (First Block conducted in week 1 of winter semester)

Day 1 (Module 1: Introduction & Overview: Theoreis of Change)

Outline of theoretical background to change management with special regard to change management in the IT industry, supported by case studies of large scape IT projects, and identify their strengths and gaps in regards to change management skills in change management and develop a professional development plan in order to fill the gaps.

Day 2 (Module 2: Competency Modesl)

Covers the key aspects of change management with a live participatory simulation of a change management situation in class. Students will learn the ‘how to’ of change management. Case studies and the latest empirical research of IT projects will be used to provide an overview of the stumbling blocks and obstacles that can take change projects off track.
Week 2 Days 3 & 4 (Second teaching block conducted in Week 2 of winter semester)

Day 3 (Module 3: Change Management Tools)

Students learn about change management tools and strategies and will develop a change management strategy and plan for a major IT project.

Day 4 (Module 4: Measurement and Monitoring)

Covers major change management evaluation tools and how those are used to ensure that IT projects remain on track. Case studies are used to exemplify how to successfully trouble shoot projects that have gone ‘off track’.
Week 3 Days 5 & 6 (Third Teaching Block conducted in Week 3 of winter semester)

Day 5 (Module 5: Organisational Change, Innovation and Sustainability)

Covers “hot topics” from the change management industry, including ethics, sustainability, social application and IT innovation.

Day 6 (Module 6: New Models for Organisational Change & Presentations)

Integrating from day 5, this module provides an overview, theory and empirical results as pertaining to the topic (include industry presentations), and reading/discussion of white papers, latest empirical research articles and case studies.
Assessment Due: Team Assignment
Assessment Due: Peer Assessment
Assessment Due: Team Presentation
Week 4 Assessment Due: Final Exam

Course Relations

The following is a list of courses which have added this Unit to their structure.

Course Year(s) Offered
Bachelor of Advanced Computing (Computational Data Science) 2019, 2020
Bachelor of Advanced Computing (Software Development) 2019, 2020
Graduate Certificate in Information Technology Management 2015, 2016, 2017, 2018, 2019, 2020
Graduate Diploma in Computing 2015, 2016, 2017, 2018, 2019, 2020
Graduate Diploma in Information Technology Management 2015, 2016, 2017, 2018, 2019, 2020
Graduate Certificate in Information Technology Management (till 2014) 2014
Graduate Certificate in Information Technology (till 2014) 2014
Graduate Diploma in Information Technology Management (till 2014) 2014
Graduate Diploma in Information Technology (till 2014) 2014
Master of Information Technology 2015, 2016, 2017, 2018, 2019, 2020
Master of Information Technology Management 2015, 2016, 2017, 2018, 2019, 2020
Master of IT/Master of IT Management 2015, 2016, 2017, 2018, 2019, 2020
Master of Information Technology Management (till 2014) 2014
Master of Information Technology (till 2014) 2014

Course Goals

This unit contributes to the achievement of the following course goals:

Attribute Practiced Assessed
Project and Team Skills (Level 4) Yes 12%
Professional Conduct (Level 4) Yes 47%
Communication (Level 4) Yes 26.5%
Information Seeking (Level 4) Yes 14.5%

These goals are selected from Engineering & IT Graduate Outcomes Table 2018 which defines overall goals for courses where this unit is primarily offered. See Engineering & IT Graduate Outcomes Table 2018 for details of the attributes and levels to be developed in the course as a whole. Percentage figures alongside each course goal provide a rough indication of their relative weighting in assessment for this unit. Note that not all goals are necessarily part of assessment. Some may be more about practice activity. See Learning outcomes for details of what is assessed in relation to each goal and Assessment for details of how the outcome is assessed. See Attributes for details of practice provided for each goal.